Returns Made Clear & Simple

Eligible individually listed products may be returned within 30 days of delivery for a refund or exchange. To qualify, products must be new, unused, and in original condition and packaging, unless received damaged, defective, or incorrect.

Pallets, wholesale lots, truckloads, and bulk liquidation merchandise are final sale.

Contact us and obtain a Return Authorization (RMA) number before returning any item.

• Refunds are processed within 5 business days after the returned item is received and inspected.
• The time for the refund to appear in your account depends on your payment provider or financial institution.
• Original shipping charges are non-refundable, except when the return is due to our error, in which case shipping is refunded.

Customers may request an exchange for an eligible returned product. Exchange requests are subject to product availability. If the requested replacement is unavailable, Bargenzo may provide a refund for the eligible returned product instead.

Product condition varies depending on the item and liquidation category. Always review the individual product listing before placing an order.

• Return requests must be submitted within 30 days of delivery and approved with an RMA number before shipping.
• Products must be returned new, unused, and in original packaging.
• Products must be securely packaged. Items damaged in return transit are not eligible for a full refund.
• Your order number is required with every return request.

Report damaged, defective, or incorrect items within 3 business days of delivery (48 hours for freight shipments, with visible damage noted on the delivery receipt before signing).

Email info@bargenzo.com with your order number and photographs. Claims reported after this period may not be eligible.

If a claim is approved, we will provide a replacement or refund and cover return shipping.

For eligible standard returns, the customer pays return shipping. No restocking fee applies.

Returns caused by our error, including damaged, defective, or incorrect items, are shipped at our expense.

The exceptions are items that arrive damaged, defective, or materially different from the listing (wrong item or wrong quantity), which are handled under Section 6.

Review the product description, condition, quantity, photographs, and specifications before completing an order.

To request a return, email info@bargenzo.com or call +1 (352) 444-1209 with:

If you are unsure whether an item qualifies for a return, contact Bargenzo before shipping the product back. We recommend keeping your order number, photographs, and any relevant delivery documentation.